Operations Intern at Voya Financial providing project management and leadership support for strategic initiatives. Collaborating on project execution and risk management in a high - tech environment.
About the role
- Operations Manager for global home sharing platform overseeing host acquisition and account management. Driving performance and implementing best practices in a key EMEA hub from Barcelona.
Responsibilities
- Leading the operational team through pilot, training, and go-live phases.
- Driving performance, KPIs, pipeline management, and quality standards.
- Coordinating TP Global PMO, and leadership teams.
- Implementing processes, reporting systems (Salesforce, Gong), and compliance frameworks.
- Preparing the project for scale with repeatable best practices.
Requirements
- Currently holds a Cluster Manager position or minimum 2 years of experience as Team Sales Manager
- Proven historical data of leading high performing teams
- University degree
- C1 to C2 level of verbal and written English
- Strong presentation, analytical and problem-solving skills
- Demonstrated people motivation and development skills
- Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
- Strong written and verbal communication skills, proficient in business writing
- Ability to work with multiple projects simultaneously in a complex environment
- Experience in working in multilingual environments is a plus
- **Desirable Skills**
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
- AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
- Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information
Benefits
- This is a high-visibility, high-impact role
- Full leadership of a new, globally visible account from day one.
- Direct exposure to TP global leadership.
- Opportunity to manage a fast-scaling program and shape its success.
- Built-in expansion runway for rapid promotions and growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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