Sales Management support role at Telecomputer GmbH focusing on internal processes and customer management. Collaborate and assist in the digital transformation of municipal services with a hybrid working model.
Responsibilities
Support customer managers with operational and organizational tasks in day-to-day business
Responsible for the internal execution of sales processes (presales, sales and aftersales) in collaboration with customer and product management, order control and Service & Support
Revenue planning and regular controlling, including identification of revenue risks
Monitor sales processes in the context of KPI creation and oversight
Budgeting and budget monitoring for customer management
Contribute to the preparation of tenders and procurement procedures
Support maintenance of the CRM system
Independently prepare quotations and follow up on order status
Requirements
Experience in inside sales or a comparable role, ideally in the public sector/government and IT environment
Interest in an exciting, future-proof customer environment and in digitalization within the public sector
Basic technical understanding and affinity for IT
Cross-team collaboration, strong communication skills and persuasiveness
Independent, structured and customer-oriented working style
Benefits
Team spirit with flat hierarchies
We actively shape and drive the market
13 monthly salaries (13th-month pay)
30 days annual leave
Flexible working hours, workation opportunities and mobile/remote working
Childcare allowance for children under 3 years
Corporate benefits
Professional external and internal training
Regular cross-location events and a team-building budget
Modern technical equipment and work environment
Up-to-date software solutions and tools (e.g., JIRA and Confluence, MS Teams, …)
Great Place to Work-certified employer
Job title
Customer and Sales Management – Inside Sales – m/f/d
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