Hybrid Lead Product Designer

at TeamFeePay

• Job title: Lead Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Go
• Location requirements: Hybrid, Belfast, United Kingdom

About the role

• Lead Product Designer shaping the application and web experiences at TeamFeePay for grassroots football clubs. Join a collaborative team in Belfast with a focus on design leadership and customer empathy in product development.

Responsibilities

• Lead product design and provide design leadership
• You will take ownership of product design direction while remaining actively involved in delivery.
• Own and evolve the end-to-end product design and experience vision across mobile and web, ensuring it is translated into high-quality, shipped product experiences.
• Translate product strategy and customer needs into clear, intuitive journeys and interfaces.
• Provide clear design direction and ensure consistency, quality and usability across the product.
• Balance strategic thinking with hands-on design contribution, designing, prototyping and iterating where it adds the most value.
• Establish and maintain strong design practices across research, discovery, testing and iteration.
• Ensure design is embedded early in product thinking and delivery, not added late.
• Support and develop design capability, setting clear expectations for quality, collaboration and outcomes.
• Continuously review and improve how design work is delivered as the product and team grow.
• Represent design confidently in cross-functional and senior product discussions.
• Help frame design decisions in terms of customer impact, trade-offs and delivery implications.
• Be accountable for moving design decisions forward and ensuring they result in shipped outcomes, not just concepts or artefacts.
• Contribute actively to product discussions around sequencing, priorities and trade-offs.
• Work closely with Product and UX colleagues to ensure design decisions support real customer outcomes, not just feature delivery.
• Demonstrate deep customer empathy, especially for volunteer-led clubs operating under time pressure and complexity.
• Embed customer insight into everyday work through research, testing and regular engagement with real users.
• Collaborate closely with Product, Engineering and our Go-To-Market team to deliver coherent, joined-up experiences.

Requirements

• Proven experience leading product design and UX in a SaaS or platform environment
• Typically 8–10+ years’ experience, or equivalent.
• Comfortable operating as a senior designer who combines design leadership with hands-on delivery.
• Strong collaboration skills with Product and Engineering at senior level.
• Strong customer empathy, with the ability to design for users who care deeply but have limited time.
• Comfortable evolving existing ideas and direction based on insight, delivery and learning.
• Experience designing for complex workflows, multi-persona products or compliance-heavy environments is a strong advantage.
• A genuine interest in sport — particularly football — and an appreciation of the role grassroots clubs play in their communities.

Benefits

• Flexible work arrangements
• Professional development opportunities