IT Operations Analyst providing technology - based customer service support and first level analysis for tech issues. Ensuring resolution of end user incidents/issues, Local to Lexington, SC.
About the role
- Analyst managing migration of operations business within TD Securities. Championing innovative culture, enhancing productivity, and collaborating across teams on strategic projects.
Responsibilities
- We are looking for a Analyst with strong management and analysis skills.
- The defined project is migration of an operations business between TD business entities and requires all controls are identified reviewed and executed on behalf of the operations team.
- You champion an innovative culture and mindset by challenging and evolving the business strategy.
- You identify and execute innovative improvement opportunities; inspire the adoption of new technologies, models and methodologies to enhance productivity, operational effectiveness of the business, and customer experience, while supporting an effective control environment.
- Collaborate on behalf of operations through the Lifecyle of the project, working with stakeholders from multiple lines of business and technology.
- Proven ability to complete stated projects within hard deadlines while maintaining positive work environment that promotes service to the business, knowledge of the business, quality, innovation and teamwork.
Requirements
- Ideally 5 - 7 years of progressive experience within capital markets within the future's space.
- Candidate will have hands on in-depth knowledge of Futures operations including knowledge of self-clearing, collateral management, broad suite of reporting and brokerage activities within futures
- Knowledge of Futures Executing/Clearinghouse trade lifecycle
- Working knowledge of futures products related to security master/margin
- Manage trade reconciliation and balancing of accounts for settlement
- Excellent relationship management and client interaction skills
- Sound understanding of risk processes and methodologies
- Excellent analytical, judgement and decision-making skills
- Strong working knowledge in Excel and VBA, Python, Power BI & Query and proven implementation of the same.
- Working knowledge on XTP and Self Clearing is an asset
- Ability to work independently while acting collaboratively with team members
- A strong team associate with excellent organizational and communication skills and ability to prioritize and multi-task with minimal direction to meet tight deadlines.
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off
- banking benefits and discounts
- career development
- reward and recognition programs
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