Hybrid Operations Coordinator

at Knowtex

• Job title: Operations Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Switching
• Location requirements: Hybrid, San Francisco, United States

About the role

• Operations Coordinator in a voice AI startup handling finance, recruiting, and administrative tasks. Fast-paced role with direct access to senior leadership and growth opportunities.

Responsibilities

• Own administration and setup of internal tools, software, and platforms; serve as the go-to resource for tool-related questions and troubleshooting
• Document and maintain operational processes and SOPs, keeping the team aligned as we scale
• Support special projects and strategic initiatives led by the Head of Operations
• Assist with invoicing, billing follow-up, and basic reconciliation
• Track and maintain accurate AR/AP records
• Keep financial documentation organized and audit-ready
• Serve as the day-to-day liaison with our CPA and CFO consultants, ensuring they have what they need to move quickly
• Manage day-to-day activity in our ATS — posting roles, organizing pipelines, scheduling interviews, and participating in the process
• Conduct initial resume reviews and surface strong candidates to hiring managers
• Support smooth onboarding and offboarding logistics for new and departing team members
• Coordinate domestic and international travel, including flights, hotels, and full itineraries
• Manage scheduling and calendar coordination across the team
• Assist with social media posting and scheduling across company channels, keeping content consistent, timely, and on-brand

Requirements

• Located in the San Francisco Bay Area with availability for a hybrid schedule (2 days/week in-person)
• 2–4 years of experience in an operations, administrative, or coordinator role, ideally at a startup or growing company
• Experience building and managing OKR and KPI frameworks
• Comfortable context-switching and juggling multiple workstreams without dropping the ball
• Familiarity with tools like QuickBooks, an ATS (Greenhouse, Lever, Ashby, or similar), and social media scheduling platforms
• Strong attention to detail, especially with financial documents and candidate data
• Proactive and low-ego — you notice what needs to be done and you do it
• Clear, concise written and verbal communication
• Discretion when handling sensitive information across finance, HR, and operations

Benefits

• Meaningful equity compensation
• Unlimited PTO
• Premium health, dental, and vision coverage
• 401(k) plan
• Hybrid schedule with 2 days/week in-person in San Francisco