Account Manager at Pennylane, focusing on customer engagement and retention in financial management solutions. Aiding clients' growth through upselling and service improvements while collaborating across teams.
About the role
- Account Manager for Canadian small business banking, delivering customer experience and driving growth. Building relationships and expanding networks to contribute to business development.
Responsibilities
- Deliver a legendary customer experience
- Drive profitable business growth and achieve target results
- Build, maintain and expand customer relationships
- Keep current on emerging trends and grow knowledge of the business
Requirements
- University degree and/ or relevant entry level work experience
- Ability to cultivate long-term client relationships and acquire new clients
- Excellent business development skills
- Positive attitude with strong communications, time management, and organizational skills
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
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