Manager of Product Management at Mastercard defining agentic commerce solutions across the globe. Leading technical vision and collaboration to deliver secure digital payment technologies.
Responsibilities
Own the technical vision and roadmap for agentic commerce products and features, enabling secure, seamless digital payments leveraging AI-driven experiences across devices, contexts, and geographies.
Decompose business requirements and customer experiences into technical features and platform capabilities using agile methodologies and the Working Backwards approach.
Collaborate with engineering, UX, technical program managers, and external partners to define technical requirements and ensure delivery of scalable, fault-tolerant solutions.
Act as the voice of the business and technical customer, accountable for platform services and product performance.
Define the technical strategy for agentic commerce products and features, ensuring alignment with Mastercard’s broader platform architecture and business objectives.
Drive development, pilot, go-to-market, and scaling of agentic commerce solutions across multiple regions.
Partner with engineering teams to design and deliver secure, real-time, distributed systems leveraging cloud technologies, APIs, and microservices.
Identify short- and medium-term risks to product development and adoption; propose and implement mitigation strategies.
Continuously track product performance, operational metrics, and customer feedback; incorporate insights into future roadmap iterations.
Interface with AI firms, agentic providers, issuers, wallets, merchants, and PSPs to capture technical requirements and market opportunities.
Use analytics and experimentation to validate assumptions, optimize features, and inform roadmap prioritization.
Provide coaching and mentorship to technical product managers; foster a culture of continuous learning and innovation.
Represent Mastercard in strategic discussions with partners and industry forums on agentic commerce and AI-driven payment technologies.
Requirements
Proven ability to deliver complex technical products in high-growth, rapidly evolving environments.
Deep understanding of AI technologies, agentic frameworks, and their application in commerce.
Expertise in cloud platforms (IaaS, PaaS), API design, microservices, and distributed systems in a DevOps model.
Experience with agile delivery methodologies (Scrum, Kanban), CI/CD, and modern software development practices (XP, TDD, BDD).
Strong knowledge of digital payments, tokenization, authentication, and security protocols.
Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels.
Track record of data-driven decision-making and continuous improvement.
Exceptional communication skills with the ability to articulate technical concepts to executive leadership and external partners.
Bachelor’s degree required; advanced technical or business degree preferred.
Benefits
Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
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