Onsite Senior Manager, Product Management

Posted 3 hours ago

Apply now

About the role

  • Senior Product Manager responsible for defining checkout experience strategy at Tapestry. Leading cross-functional collaboration to enhance customer satisfaction and drive conversions in luxury fashion.

Responsibilities

  • Champion customer empathy and data-informed thinking — combining analytics, A/B testing, and customer feedback to identify friction points and create solutions that convert.
  • Define and execute a product vision and roadmap that enhances customer experience and improves key KPIs (checkout completion, NPS, conversion).
  • Own the end-to-end purchase and post purchase experience — from bag/cart and checkout through post-purchase — for all Tapestry brands globally.
  • Launch, iterate and optimize compelling experience that delight the customer.
  • Collaborate cross-functionally with engineering, digital, design, marketing, customer experience, and regional teams to bring ideas to life.
  • Influence senior leadership by clearly articulating product vision, strategy, and impact.
  • Continuously measure and optimize performance, leveraging AI-driven analytics and automation to enhance both product outcomes and team productivity.
  • Maintain clear product documentation, including PRDs, user stories, logic flows, and feature backlogs.
  • Mentor and develop team, fostering a culture of innovation, accountability, and speed.

Requirements

  • 7+ years of experience in digital product management
  • Expertise in checkout, payments, or conversion optimization within eCommerce or digital retail
  • Strong analytical mindset, with comfort in using data, AI tools, and experimentation to drive decisions
  • Proven track record of operating effectively in ambiguous, fast-paced, and global environments
  • Hands-on builder mentality — comfortable toggling between strategy and execution
  • Exceptional communication and leadership skills, with the ability to align cross-functional teams and influence at all levels
  • Demonstrated ability to manage, coach, and inspire direct reports

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance
  • Tuition assistance

Job title

Senior Manager, Product Management

Job type

Experience level

Senior

Salary

$150,000 - $190,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job