Product Manager managing product lifecycle and strategy for innovative hotel commerce platform. Collaborating across teams to enhance product offerings that meet business goals and customer needs in hospitality tech.
About the role
- Product Manager leading mobile & desktop app experiences at healthcare AI startup. Driving product strategy, collaborating with cross-functional teams, and focusing on user satisfaction in high-frequency software.
Responsibilities
- Own product strategy and roadmap for Heidi's mobile & desktop app, aligning cross-functional teams around a shared vision
- Obsess over clinician workflows - understand not just what they say they want, but what would actually transform their day when they're using the product dozens of times
- Ship meaningful features by working closely with engineering, design, data and operations to launch them - knowing that at scale, small improvements affect hundreds of thousands of sessions
- Work across pods and functions - from Engineering to Sales to Customer Success to other PMs - breaking down silos to deliver value
- Set clear goals and metrics for quality, reliability, and user satisfaction, then be held accountable to achieving them
- Navigate the tension between consumer-grade expectations (simplicity, speed, delight) and enterprise requirements (customisation, compliance, control)
- Build deep understanding of clinical documentation workflows across specialties and geographies, designing for genuine universality
- Sweat the details that separate good software from beloved software - you'll spend hours on interactions most PMs would gloss over
Requirements
- 5+ years PM experience shipping consumer-grade products at serious scale - though we care more about what you've built than years on the clock
- A romantic streak about software - you believe products should be beautiful, not just functional, and that great design can transform someone's day
- Consumer product sensibility - you know the difference between enterprise software and consumer-grade experiences, and you've shipped the latter even in B2B contexts
- Systems thinking that spans product, technical, and people - you see bottlenecks others miss and opportunities where others see constraints
- The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)
- Self-directed learning habits - you're already experimenting with the AI tools that will be mainstream next year
- Work ON the business, not IN it - you set vision for your domain and connect it to company strategy, not just groom backlogs
- Data fluency - you run your own queries, generate your own insights, and make decisions based on evidence
- Technical depth to meaningfully contribute to architecture discussions and push back when needed
- Communication skills that work equally well with engineers, executives, and clinicians
- Context-switching abilities - startup speed when exploring, enterprise thoroughness when shipping at scale
- Track record of shipping products with measurable impact on real humans, especially products used at high frequency where quality compounds
- Experience with products where small details matter enormously - you've sweated microinteractions that 99% of PMs would ignore
Benefits
- Flexible hybrid working environment, with 3 days in the office.
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
Job title
Job type
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Degree requirement
No Education Requirement
Tech skills
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