Sales Associate providing exemplary customer service and building brand loyalty at Pandora store. Engaging with customers and achieving sales targets in retail environment.
About the role
- Sales Associate at Coach responsible for customer engagement and achieving sales goals through personalized service. Role involves teamwork, knowledge of fashion trends, and providing in-depth product information.
Responsibilities
- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results
- Creates personal sales and clienteling strategies in partnership with the management team
- Creates short- and long-term strategies to achieve personal metrics and performance goals
- Creates positive impressions with customers
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
- Discusses product features and builds the sale by leveraging cross-selling skills and abilities
- Fosters an environment of teamwork, trust and collaboration with internal and external customers
Requirements
- 1-3 years of previous sales experience, preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to execute at a fast pace
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
- Incentive compensation
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Sales Associate at Pandora engaging customers and achieving sales targets in a retail environment. Focused on customer service and product knowledge to create lasting impressions.
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