Onsite Sales Associate III

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About the role

  • Sales Associate at Coach driving customer relationships and sales in a luxury retail store. Upholding service excellence and product knowledge while achieving performance goals.

Responsibilities

  • Understands organizational objectives and makes decisions that align with Company priorities
  • Takes ownership and is committed to delivering results.
  • Creates short- and long-term strategies to achieve personal metrics and performance goals
  • Represents Coach as a brand ambassador
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Builds lasting and loyal relationships with customers
  • Fosters an environment of teamwork, trust and collaboration with internal and external customers
  • Maintains a calm and professional demeanor at all times

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Sales Associate III

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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