Sales Associate driving results and customer relationships in luxury retail environment. Upholding Coach’s Service and Selling Models with strong fashion knowledge.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
Builds lasting and loyal relationships with customers.
Requirements
1- 3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Benefits
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
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