Sales Associate at Coach responsible for delivering outstanding customer service and fostering relationships. Engaging with customers to drive sales and uphold fashion brand standards.
Responsibilities
Understands and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results
Creates personal sales and clienteling strategies in partnership with the management team
Represents Coach as a brand ambassador
Demonstrates Coach’s Selling and Service expectations at all times
Drives business through sales strategies, clienteling, and maintaining productive customer relationships
Provides in-depth product knowledge including features and benefits
Follows up with customers consistently to influence/close sales
Maintains a clean and tidy selling floor at all times
Adheres to retail policies and procedures
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment
Current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Knowledge of cash register systems, basic computer skills, iPad/laptop usage, Mobile POS and Internet
Ability to execute at a fast pace
Ability to communicate effectively with customers and team
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
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