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About the role
- Assistant Store Manager driving sales and mentoring team at Coach's Central Valley retail store. Developing strategies and ensuring operational efficiencies while embodying Coach’s standards.
Responsibilities
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
- Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
- Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
- Develop team to build long-term relationships with customers to drive business
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
- Builds trusting relationships with peers and team; acts as advocate for the Brand
- Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable.
- Possess current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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