Manager overseeing financial operations related to projects at EisnerAmper, ensuring efficient fund disbursement and financial reporting. Leading a high - performing team to accomplish project goals and maintain compliance standards.
About the role
- Technical Investment Complaint Handler at Barclays managing customer complaints and needs. Supporting customer care team and providing effective communication and attention to detail.
Responsibilities
- Support the customer care team and deal with customer needs/requests through effective communication.
- Manage customer requests and inquiries through various channels including chat, email, and phone.
- Provide time-efficient information to customers regarding their accounts, products, and services.
- Manage customer complaints and escalate complex issues.
- Participate in training and development to improve customer skills and services.
Requirements
- Technical Investment and pension product knowledge in practical application with a minimum of 2 years' experience.
- Complaint handling in respect of investments with a minimum of 2 years' experience.
- Producing bespoke analytical calculations involving investments, pensions and tax with a minimum of 2 years' experience.
- Senior stakeholder management.
- Strong written and verbal communication skills.
- Strong presentation skills.
Benefits
- Professional development opportunities
- Recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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