Senior Authentication & Registration Product Owner managing innovation strategies for customer onboarding at Barclays. Focus on authentication, registration, and meeting security and regulatory standards.
Responsibilities
Manage and drive the innovation strategy to meet customer needs and ensure the bank's long-term success and competitive edge.
Execute market research to understand customer needs, pain points, and emerging trends.
Collaborate with stakeholders across departments including marketing, sales, technology, engineers, and designers.
Develop concepts and specifications defining features, functionalities, target market, user interface, and potential revenue models of new products.
Evaluate technical feasibility, legal compliance, and potential risks associated with product development and launch.
Monitor market trends and feedback to identify areas for improvement before launching products.
Manage comprehensive launch plans and technical deployments, including marketing strategies and communication channels.
Monitor key metrics such as adoption rates and customer satisfaction to assess product performance.
Requirements
Proven line management and people leadership experience
Great roadmap ownership and strategic planning capability
Ability to communicate clearly and confidently with senior management and key stakeholders
Experience delivering multiple projects simultaneously, balancing priorities and dependencies
Great understanding and practical experience of Agile delivery methodologies
Great understanding of end-to-end authentication and customer authentication journeys
Demonstrated experience of delivering authentication or identity-related projects
Good knowledge of SCA regulations and PSD2 requirements
Solid technical delivery knowledge, with the ability to work effectively with engineering and technology teams
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