Lead development squads and connect business areas with IT for Brazil's top airline. Ensure high-complexity technology solutions meet business objectives.
Responsibilities
Lead development squads and act as the link between business areas and IT, enabling technical delivery and maintenance of highly complex technology solutions to meet business objectives.
Work with internal teams and vendors to resolve incidents and problems.
Foster a collaborative environment and be attentive to team members’ needs for project execution (tools, equipment, workspace, etc.).
Ensure deliveries follow frameworks defined by IT architecture and meet the prioritization criteria agreed with other IT and business teams, in accordance with the plan.
Coordinate the actions of teams and technology partners.
Implement and ensure best practices for system support and testing.
Provide visibility into system and integration operations through dashboards and metrics, monitor critical solutions, propose process improvements, perform RCA analysis, and maintain governance.
Requirements
3 years of experience in development teams, IT projects and IT support/maintenance.
Experience with agile frameworks, methodologies and practices (Scrum, Kanban).
Experience as a Product Owner, Squad Leader, Scrum Master or Technical Project Lead.
Technical background in IT (frameworks and programming languages).
Intermediate to advanced English.
Preferred qualifications:
Knowledge of aviation-focused applications and airport back-office systems.
Agile certification.
Previous experience with ServiceNow and VSTS, or other management tools.
Implementation experience with airport solutions and airport back-office systems.
Experience with automated testing.
Experience in architecture, cloud, integrations and APIs.
Experience in the airline, travel or logistics sectors.
Benefits
Anjo Azul - Our program that supports Crew Members with psychosocial, legal and financial assistance.
Cegonha Azul - Program that supports pregnant employees and new mothers until the child’s first year. Available to Crew Members and dependents.
Wellhub and TotalPass.
Smoking Cessation Program.
NutriAzul - Nutritional support.
Zenklub - Online therapy to support mental health.
SEST SENAT - Free courses, community centers, dental care, physiotherapy, nutritionists and psychologists.
Concierge - All our wellness benefits at your fingertips.
Discounts at pharmacies.
Job title
IT Analyst (Mid-Level) – Product Owner (Mid-Level)
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