Senior Customer Success Manager managing relationships with EMEA adtech partners at Adelaide, a leader in attention measurement and activation.
About the role
- Key Account Manager for strategic accounts at Just Eat Takeaway.com. Responsible for business acquisition, relationship management, and collaboration with global teams in Germany.
Responsibilities
- Act as the primary point of contact at Lieferando for our well-known partners in the hospitality sector.
- Acquire and identify new business opportunities with strategic key account partners across Germany.
- Expand and further develop your own customer portfolio within the company.
- Account Relationship Management: provide excellent, independent, and comprehensive service/support and act as the first point of contact for our strategic accounts on all matters.
- Negotiate partnerships with key decision-makers of individual chains and support pilot projects.
- Independently plan, prepare and conduct annual, acquisition, closing and pricing meetings as well as their follow-up and documentation.
- Work closely with your Team Lead and our global team to achieve optimal results.
Requirements
- A degree in business/economics, a commercial apprenticeship, or equivalent qualifications
- 2+ years of experience in sales and/or key account management
- Fluent German and English (spoken and written); additional languages are a plus
- High level of professionalism and strong competence in contract negotiations and managing strategic customers
- Excellent communication skills and a pronounced sales talent with convincing negotiation abilities
- Independent, structured and efficient working style and a confident appearance
- Entrepreneurial mindset and enthusiasm for continuously developing and pursuing new solutions
- Willingness to travel frequently to customer sites (company car provided)
- Confident use of Google Drive, MS Office, Salesforce and common communication tools such as Slack.
Benefits
- A competitive compensation package that recognizes your performance — complemented by an open feedback culture and regular performance reviews
- A company car that may also be used privately
- Home-office contract or hybrid working model: three days per week in the office in Berlin‑Kreuzberg and two days remote
- Urban Sports Club membership for your work–life balance and wellbeing
- Additional perks: a Lieferando Pay credit of €90 per month to order meals to the workplace
- Company pension scheme with a 20% employer contribution
- A diverse and inclusive team with colleagues from more than 99 nationalities and the opportunity to join our varied communities and ERGs
- Extensive learning and development opportunities via our Learning Hub, LinkedIn Learning, Bookboon, internal trainings and online English courses
- Work with purpose: get involved in our sustainability initiatives and work from our DGNB‑certified office in Berlin
- Shared experiences: after‑work drinks, regular team events, community volunteering and our summer and/or winter party.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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