Operations Associate managing pilot launches for real insurance claims at AI startup in Berlin. Focused on automating processes and delivering quality assurance for clients.
About the role
- AI Product Communication Intern at Prosus translating AI and technical concepts into user-friendly communications. Collaborating with product teams to launch and communicate innovations.
Responsibilities
- Write clear, engaging communication about product launches and updates
- Explain new features and why we built them across multiple channels
- Draft emails, in-platform messages, community posts, and documentation
- Translate product changes into user-friendly language
- Help users understand how to get the most out of new features
- Keep up with our fast release cycle and communicate changes quickly
- Work closely with the product team to understand what's being built and why
Requirements
- Strong writing skills with ability to explain complex concepts simply and clearly
- Experience using LLMs and AI tools as an end user
- Curiosity about AI agents and understanding of how they work
- Ability to learn quickly, be proactive, and work independently
- Currently enrolled in a relevant program (Communications, Marketing, Computer Science, or related field)
- Excellent attention to detail and ability to work in fast release cycles
- Previous experience in product communication or technical writing (Nice to Have)
- Community management experience (Nice to Have)
- Familiarity with developer/technical audiences (Nice to Have)
Benefits
- Real impact from day one - Your writing will reach thousands of users. This isn't busy work, this is a guided journey for you – you'll be shaping how people understand and use cutting-edge AI technology
- Learn by doing - Get hands-on experience with agentic AI while it's still emerging. You'll understand this technology better than 99% of people by working with it daily
- Build a strong portfolio - Ship real product communications across multiple channels. You'll have concrete examples of your work to show future employers
- Fast-track your learning - In a small team, you'll work directly with product, engineering, and leadership. No layers of bureaucracy – just direct access to smart people building something new
- Develop in-demand skills - Master the art of translating complex technical concepts into clear, user-friendly language. This skill is increasingly valuable as AI becomes mainstream
- Flexibility - Hybrid work model that balances collaboration and focus time
Job title
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