Hybrid AVP, Recovery Strategy Development

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About the role

  • AVP, Recovery Strategy Development at Synchrony owning DSC accounts strategy and driving performance across multiple channels. Leveraging analytics and partnering with teams to achieve results.

Responsibilities

  • own strategy for Debt Settlement Company (DSC) accounts and drive settlement performance across all recovery channels
  • responsible for end-to-end strategy ideation, analytical assessment of key strategy attributes, development and implementation, post-implementation validation, financial performance tracking, and control/reporting
  • partner closely with Finance, Collections, Recovery Operations, Forecasting, and Debt Sales teams to ensure alignment, execution excellence, and measurable results
  • leverage advanced analytics and predictive modeling, with a primary focus on post–charge-off settlements and DSC portfolios
  • proactively challenge assumptions, identify opportunities, and propose testable concepts to improve outcomes
  • lead, co-lead, or support cross-functional initiatives from early discovery through execution and performance measurement, ensuring adherence to established governance and analytical rigor

Requirements

  • Master’s degree in a quantitative discipline (e.g., science, engineering, mathematics, operations research, economics, or MBA), or a bachelor’s degree in a similar discipline with 4+ years of experience in strategy analytics utilizing data-driven analytical skills and advanced skills in SAS, SQL, and data mining, with the ability to work with large or complex datasets
  • In lieu of a degree, 6+ years of relevant experience is required
  • Demonstrated strong communication skills in presentations to leadership and effective cross-functional collaborations
  • Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint)

Benefits

  • best-in-class employee benefits and programs that cater to work-life integration and overall well-being
  • career advancement and upskilling opportunities

Job title

AVP, Recovery Strategy Development

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Postgraduate Degree

Tech skills

Location requirements

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