Business Analyst collaborating with clients and technical teams at Equisoft to document functional requirements. Responsible for creating specifications aligned with insurance distribution needs.
About the role
- Senior Business Analyst driving transformational change at Sword through requirements clarification and process mapping. Collaborating with stakeholders to deliver structured, actionable outcomes across utilities and energy sectors.
Responsibilities
- Lead discovery activities, including requirements elicitation, process mapping and stakeholder interviews.
- Document functional and non-functional requirements and ensure traceability throughout delivery.
- Facilitate workshops to define scope, clarify priorities and resolve ambiguity.
- Produce As-Is and To-Be process maps, workflow diagrams and data flow documentation.
- Support user story creation, acceptance criteria and backlog refinement.
- Collaborate closely with Solution Architects, SMEs and delivery teams to translate business needs into technical requirements.
- Identify opportunities, risks, constraints and dependencies across business processes and systems.
- Support development of test planning, UAT scenarios and readiness activities.
- Contribute to structured documentation, reporting and project governance artefacts.
Requirements
- Proven experience as a Business Analyst within regulated, technical or enterprise environments.
- Strong background in process mapping, requirements gathering and analysis.
- Experience working in utilities, energy, CNI or similarly regulated sectors is highly desirable.
- Ability to translate business needs into clear, structured documentation and user stories.
- Confident facilitator with strong communication skills and the ability to engage stakeholders across business and technical teams.
- Understanding of data flows, system interactions and operational processes.
- Familiarity with Agile delivery practices, backlog refinement and acceptance criteria creation.
- Proactive problem-solver with strong analytical skills and attention to detail.
- Experience supporting test planning or UAT is beneficial.
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
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