Senior Business Analyst driving transformational change at Sword through requirements clarification and process mapping. Collaborating with stakeholders to deliver structured, actionable outcomes across utilities and energy sectors.
Responsibilities
Lead discovery activities, including requirements elicitation, process mapping and stakeholder interviews.
Document functional and non-functional requirements and ensure traceability throughout delivery.
Facilitate workshops to define scope, clarify priorities and resolve ambiguity.
Produce As-Is and To-Be process maps, workflow diagrams and data flow documentation.
Support user story creation, acceptance criteria and backlog refinement.
Collaborate closely with Solution Architects, SMEs and delivery teams to translate business needs into technical requirements.
Identify opportunities, risks, constraints and dependencies across business processes and systems.
Support development of test planning, UAT scenarios and readiness activities.
Contribute to structured documentation, reporting and project governance artefacts.
Requirements
Proven experience as a Business Analyst within regulated, technical or enterprise environments.
Strong background in process mapping, requirements gathering and analysis.
Experience working in utilities, energy, CNI or similarly regulated sectors is highly desirable.
Ability to translate business needs into clear, structured documentation and user stories.
Confident facilitator with strong communication skills and the ability to engage stakeholders across business and technical teams.
Understanding of data flows, system interactions and operational processes.
Familiarity with Agile delivery practices, backlog refinement and acceptance criteria creation.
Proactive problem-solver with strong analytical skills and attention to detail.
Experience supporting test planning or UAT is beneficial.
Benefits
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
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