Senior Technical Support Engineer at Sentry responsible for assisting developers and enhancing software usage. Engaging in real - time support and contributing to community channels.
About the role
- Senior Support Engineer managing Directory and Authentication Services solutions at Swiss Re. Working in a dynamic team on Active Directory and cloud automation engine.
Responsibilities
- Work closely with teammates and external stakeholders to administrate our Entra Id Tenant, on premises Active Directory, PKI Infrastructure and Azure based cloud automation engine.
- Administrate our four main services and work on security relevant topics.
- Support other teams with advanced troubleshooting and handle level 4 support requests with the platform manufacturer e.g. Microsoft.
- Mentor and collaborate with team members.
Requirements
- 3+ years of extensive and applied experience with Entra Id administration.
- 3+ years of extensive and applied experience with Active Directory administration.
- Technical understanding of the following protocols: Https, REST, JSON, Kerberos, SAML and oAuth.
- Experience with certificate templates and standard certificate lifecycle operations.
- Solid understanding of IdP related topics is a must.
- Ability to work on tasks independently and take ownership of platforms and topics.
Benefits
- Employee stories
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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