Accounts Receivable Administrator handling cash application and customer relationships at Ecolab. Responsible for accounts receivable collections and ensuring data accuracy in order systems.
About the role
- Accounts Receivable Representative managing collections, inquiries, invoicing for Swank Motion Pictures, Inc. Requires 5 years experience and proficiency in Excel and 10-key entry.
Responsibilities
- **Key Responsibilities:**
- Collection Calls: Manage a high volume of collection calls to customers, ensuring that payments are collected within term and addressing any issues or concerns that arise
- Customer Inquiries: Respond to incoming customer inquiries regarding billing, payment status, and discrepancies, ensuring professional and timely resolution
- Invoicing: Generate and send accurate invoices to customers based on contracts, orders, or agreements in a timely manner
- Dispute Research: Investigate and resolve billing discrepancies or disputes by researching past transactions and collaborating with customers and internal departments
- Payment Reconciliation: Reconcile and apply customer payments to assigned accounts, including lockbox, credit card receipts, and other payment methods
- Month-End Reconciliations: Complete month-end reconciliations in a timely manner, ensuring all accounts are accurately balanced and any discrepancies are resolved prior to deadlines
- Sales Team Collaboration: Work closely with internal sales staff to research and resolve billing issues, ensuring that all customer accounts are accurately maintained
- Credit Card Processing: Assist with credit card processing tasks, including handling declines, invalid cards, prepayments, applications, chargebacks, and other related duties
- Credit Memos: Process and apply credit memos in accordance with company policies and customer agreements.
- Credit Holds: Process and manage credit holds daily by collecting prepayments and purchase orders, ensuring customers' accounts are in good standing and orders are processed appropriately
- Special Projects: Support the department with special projects and ad-hoc tasks as assigned by the Assistant Credit Manager or Director of Corporate Credit
Requirements
- **Experience:**
- At least 5 years of experience in accounts receivable, collections, or related finance roles
- Prior experience with accounting software or ERP systems (AS400, NetSuite) is a plus
- **Skills:**
- Strong proficiency in Microsoft Excel and Word
- Experience with 10-key data entry
- Ability to handle a high volume of work and prioritize tasks effectively
- Strong organizational and time management skills
- Excellent interpersonal and communication skills, both written and verbal
- Attention to Detail: High level of accuracy in processing payments, invoicing, and account reconciliation
- Teamwork: Ability to work both independently and as part of a team
- Problem-Solving: Strong analytical skills to research and resolve disputes or issues in a timely manner
- **Educational Requirements:**
- High school diploma required
- Associate’s degree or higher in accounting, finance, or related field is a plus
Benefits
- Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
- 401(k) plan with employer match
- Competitive paid time off: vacation, personal time, holidays, and winter break
- Company sponsored volunteer & community outreach opportunities
- Organizational growth potential through our company sponsored online learning platform
- Hybrid work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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