Billing & Accounts Receivable Specialist handling customer invoicing and collections. Collaborating with finance teams to ensure accurate billing and cash flow management.
Responsibilities
Generate sales orders and issue customer invoices accurately and in a timely manner.
Apply customer payments in the accounting system; reconcile and resolve discrepancies.
Monitor overdue invoices and follow up to ensure timely collections while maintaining positive customer relationships.
Collaborate with internal teams to resolve customer payment issues; escalate collection matters when necessary.
Support month-end close activities related to accounts receivable.
Prepare and distribute AR aging reports and collection status updates.
Respond to customer inquiries regarding invoices, payments, and account statements.
Recommend and implement process improvements to enhance billing accuracy and collection efficiency.
Partner with the Senior Billing & AR Analyst and Accounting Manager to improve invoicing and collection workflows.
Requirements
Associate’s or Bachelor’s degree in Accounting or related field.
3+ years of experience in billing and collections functions.
Experience supporting North American companies within an outsourced finance or shared services environment is preferred.
Proficiency in NetSuite; Salesforce experience is a strong plus.
Strong analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Advanced proficiency in Microsoft Excel.
Strong written and verbal communication skills in English.
Benefits
Hybrid Set Up
Schedule: Monday to Friday | 8:00 AM – 4:00 PM EST
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