Managing Accounts Receivable for financial operations at FleetPartners. Handling reconciliations, transactions, and customer communications for precision in financial processes.
About the role
- Accounts Receivable Representative managing medical billing and overturning denied claims. Working remotely or hybrid with essential client and team communication.
Responsibilities
- Working in multiple practice management systems and other workflow technologies
- Receiving client inquiries and addressing them in a timely manner as they relate to unpaid insurance claims
- Checking payer portals for insurance claim statuses
- Participating in team meetings and client meetings
- Working with leadership to increase client collections i.e., getting additional insurance claims paid
- Learning how to prioritize a work queue for maximum efficiency
- Having fun, building relationships, and contributing towards maintaining positive team morale
- Call insurance carriers to obtain timely processing of patient claims
- Calling payers to understand why insurance claims were denied or paid incorrectly
- Document contract with insurance carriers and estimated payment date
- Provide information to expedite claim processing
- Review and understand system notes
- Successfully meeting facility goals and KPI’s
- Attach appropriate documentation (i.e., Op Note, Invoice, etc.)
- Review claims to ensure fields are complete and accurate
- Maintain daily record of activities
- Use system reports to manage accounts receivable (AR)
- Prioritize accounts based on high dollar and days in AR
- Document write-offs and submit refund requests
- Maintain batch logs in a file by date
- File activity into monthly charts by facility
Requirements
- 1+ years of experience in medical billing or accounts receivable
- Experience using Epic or NextGen software is highly preferred
- High school diploma or equivalent
- Knowledge and experience using various Electronic Medical Record programs
- Knowledge of commonly used medical coding and billing terms and concepts
- Possess an exceptional customer service mindset with a focus on high-quality delivery
- Consummate team player
- Detail-oriented, investigative skills and problem-solving skills
- Work with a sense of urgency
- Task oriented
- Organized and attention to detail
- Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day.
- Work in a competitive environment.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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