Hybrid Exoneration Analyst

at Surety

• Job title: Exoneration Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $60,000 - $70,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Wayne, United States

About the role

• Exoneration Analyst supporting bond release processes at a leading surety broker, coordinating with clients and internal staff for timely and accurate releases.

Responsibilities

• Coordinate with Exoneration Specialist and R&P staff on accounts requiring assistance to pursue bond releases.
• Maintain accurate documentation for each client throughout the release process.
• Facilitate execution of replacement or release letters, understanding specific requirements of different sureties.
• Document all correspondence, written and verbal, in TABS to ensure files remain current and accurate.
• Conduct persistent written and oral follow-ups with obligees to secure releases, providing updates to clients under the guidance of the Exoneration Specialist.
• Maintain and update the database of obligee contacts.
• Track and manage exoneration activities using a comprehensive spreadsheet for reporting purposes, keeping the status of all open and resolved exonerations current.
• Monitor and manage R&P’s billing inbox to ensure alignment between R&P and surety invoicing, and facilitate the proper closure of TABS entries, including handling return premiums or additional premiums generated at closeout.

Requirements

• College degree is preferred, or equivalent work experience.
• Experience in insurance, surety, or related industry is a plus, but not required.
• Excellent organizational, analytical, and problem-solving skills.
• Strong attention to detail, accuracy, and follow-through.
• Clear, professional written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced team environment.
• Service-oriented, energetic, and a self-starter.
• Proficiency in Microsoft Office and ability to quickly learn proprietary systems/databases.
• Capable of interpreting technical instructions and developing sound recommendations.

Benefits

• Health, vision, and dental insurance
• Life and AD&D insurance
• Short-term and long-term disability insurance
• Flexible Spending Account and Dependent Care Flexible Spending Account
• 401(k) plan
• Generous paid time off
• Paid holidays
• Paid Parental Leave
• Hybrid work from home schedule
• Flex Time