Hybrid Senior UX Designer

at Sun Life

• Job title: Senior UX Designer
• Job type: Full Time
• Experience level: Senior
• Salary: CA$90,000 - CA$140,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior UX Designer at Sun Life driving UX strategy and collaboration with cross-functional teams. Leading design and research efforts to enhance digital product offerings.

Responsibilities

• Take ownership to influence project strategy and be an evangelist for UX practices across the company.
• Lead the production of design specs and other documentation as needed within all project timelines.
• Create best-in class digital experiences based on client, business and technical inputs creating desirable and consistent journeys for users across multiple platforms, devices and channels.
• Develop new concepts, storyboards, screen flows, detailed designs and interactive prototypes to clearly articulate solutions.
• Lead the analysis and integration of user data and research findings to inform and validate design decisions.
• Conduct market scans to identify trends and best practices in digital product design.
• Conduct concept and usability testing to iteratively validate and improve design solutions and ensure usability standards are met.
• Track user experience metrics and analytics, including reporting on the success of UX improvements.
• Leverage AI tools and emerging technologies to enhance design processes, improve efficiency, and drive innovation.
• Actively collaborate as part of a cross-functional agile team to ensure designs are feasible and implemented accurately.

Requirements

• 5+ years of experience in user-centered digital design and user experience.
• University degree or certification in User Experience, or equivalent work experience.
• UX portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation.
• Strong UI / visual design acumen with the ability to create visually appealing and intuitive interfaces.
• Demonstrated experience with user research methods such as A/B concept and usability testing, and ability to interpret and synthesize findings.
• Proficiency with current design and collaboration tools such as Figma, Jira, etc.
• Knowledge of accessibility standards (e.g., AODA, WCAG) and inclusive design practices.
• Experience delivering design in agile, cross-functional environments.

Benefits

• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.