Senior Analyst in Business Architecture supporting process improvement and change management initiatives at Sun Life. Collaborating with stakeholders to enhance business efficiency and performance.
Responsibilities
Support process improvement and change management initiatives across the organization
Conduct interviews and working sessions to understand business processes and requirements
Analyze data to identify gaps, risks, and improvement opportunities
Develop business requirements, process maps, flowcharts, and future-state models
Synthesize findings into clear recommendations outlining value, risks, and implementation considerations
Collaborate with project teams and stakeholders to design and implement process and technology solutions
Identify opportunities for process automation and system integration
Monitor and evaluate the effectiveness of implemented solutions
Requirements
Bachelor’s degree or equivalent relevant experience
3+ years of experience in business analysis, business architecture, or process improvement
Experience with process mapping, requirements gathering, and stakeholder management
Knowledge of change management and continuous improvement practices
Strong analytical, problem-solving, and communication skills
Ability to work independently while collaborating across teams
Benefits
Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Flexible, inclusive and collaborative work environment
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