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About the role
- Senior Analyst in Business Architecture supporting process improvement and change management initiatives at Sun Life. Collaborating with stakeholders to enhance business efficiency and performance.
Responsibilities
- Support process improvement and change management initiatives across the organization
- Conduct interviews and working sessions to understand business processes and requirements
- Analyze data to identify gaps, risks, and improvement opportunities
- Develop business requirements, process maps, flowcharts, and future-state models
- Synthesize findings into clear recommendations outlining value, risks, and implementation considerations
- Collaborate with project teams and stakeholders to design and implement process and technology solutions
- Identify opportunities for process automation and system integration
- Monitor and evaluate the effectiveness of implemented solutions
Requirements
- Bachelor’s degree or equivalent relevant experience
- 3+ years of experience in business analysis, business architecture, or process improvement
- Experience with process mapping, requirements gathering, and stakeholder management
- Knowledge of change management and continuous improvement practices
- Strong analytical, problem-solving, and communication skills
- Ability to work independently while collaborating across teams
Benefits
- Generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account
- Flexible, inclusive and collaborative work environment
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