Contracting Manager negotiating competitive rates and building trusted relationships with suppliers for Intrepid travel in Japan. Leading the Contracting team and collaborating with Sales & Operations.
About the role
- Manager, Group Disability at Sun Life overseeing disability claims management and team leadership. Building relationships with partners to enhance client service and support professional development.
Responsibilities
- Responsible for the daily management of a disability claims team
- Build a stable, collaborative team of disability management professionals
- Build strong relationships with internal partners & Plan Sponsors
- Demonstrate knowledge of group insurance, disabilities and claims management strategies
- Act as the primary resource for assigned team, guiding staff on office targets and workload management
- Actively manage claims/tasks to maintain workflow and customer service
- Contribute to a dynamic work environment by identifying opportunities for improvement
- Engage with clients to ensure understanding of their evolving needs regarding their group disability program
Requirements
- Minimum of 5 years leadership experience
- Excellent listening skills and capacity for empathy
- Outstanding communication skills – written and verbal
- Ability to deal with stressful situations
- Ability to deliver difficult news in a tactful and sensitive manner
- Analytical skills with a passion for solving problems
- Adaptability, flexibility, and strong decision making skills
- Demonstrated ability to lead through change
- Bilingualism (French, English) is required for Quebec only
Benefits
- Medical, dental, life, and disability insurance
- Retirement savings and Stock purchase plan
- Paid vacation
- Tuition assistance
- Fitness facilities or subsidiaries in specific locations
- A supportive and interactive team environment
- Comprehensive training programs from the start of employment and ongoing coaching to set you up for success
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