Manager leading Group Disability team at Sun Life. Building and supporting a collaborative team focused on client service and disability management strategies.
Responsibilities
Build a stable, collaborative team of disability management professionals
Act as the primary resource for your assigned team
Demonstrate an excellent knowledge of group insurance, disabilities and claims management strategies
Proactively address clients’ needs and address complaints that may be escalated to you
Contribute to the ongoing business retention and growth by cultivating excellence in your team
Requirements
Minimum of 5 years leadership experience
Excellent listening skills and capacity for empathy
Analytical skills with a passion for solving problems
Demonstrated ability to lead through change
Knowledge and work experience in group insurance with disability focus
Outstanding communication skills – written and verbal
Ability to deal with stressful situations
Ability to deliver difficult news in a tactful and sensitive manner
Benefits
Medical, dental, life, and disability insurance
Retirement savings and Stock purchase plan
Paid vacation
Tuition assistance
Fitness facilities or subsidiaries in specific locations
A supportive and interactive team environment
Comprehensive training programs from the start of employment and ongoing coaching to set you up for success
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