Director role at Sun Life's CSC focusing on strategic planning and business performance management. Leading initiatives that empower Canadians for financial security in retirement.
Responsibilities
Join Sun Life’s Client Solutions Centre (CSC) and drive the planning, prioritization, and business performance management processes that fuel our growth across in-plan member and Group Choices channels.
You'll provide the structure, discipline, and analytical rigor that connects strategy to execution.
Reporting to the AVP, Growth & Execution within Sun Life Canada's Group Retirement Services (GRS).
Requirements
7–10+ years in strategy, business planning, management consulting, corporate development, or leadership roles in financial services
Strong understanding of wealth management, client experience, or financial services business models
Proven track record building strategic plans, OKR frameworks, and business performance management systems
Exceptional analytical and problem-solving skills with ability to synthesize complex information
Outstanding communication, presentation, and executive storytelling abilities
Experience with structured methodologies for prioritization, business casing, and performance evaluation
Ability to lead through influence in matrixed organizations
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