Administrator managing client servers for Ciril GROUP, a cloud solutions provider. Focused on remote support and operations for public and private sectors in France.
About the role
- Administrateur système billettique gérant des anomalies et accompagnant des mises en production. Collaborant sur des projets divers au sein de KISIO Services.
Responsibilities
- Traiter des anomalies billettiques de production remontées en niveau 2
- Accompagner techniquement des mises en recette et des mises en production d’applicatifs logiciels bilettiques
- Accompagner techniquement des migrations d’environnements de recette ou de production
- Rédiger et maintenir de la documentation technique opérationnelle
- Rédiger et maintenir des procédures
Requirements
- Formation Bac +3 en informatique, systèmes d'information ou équivalent
- Première expérience dans la billettique
- Maîtrise du pack office et Zendesk (ou équivalent)
- Maîtrise de Squash est un plus
- Connaissances en gestion de projet applicatif et recettes applicatives
- Esprit analytique et réactif
- Bonne communication et autonomie
Benefits
- Télétravail (jusqu’à 3 jours)
- CSE
- Épargne salariale
- Forfait Mobilité Durable
- Remboursement de 75 % des frais de transport
- Engagement solidaire (mission à fort impact social)
Job title
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Experience level
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Degree requirement
Location requirements
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