IT Support Technician addressing technical issues and assisting users in IT department. Responsible for equipment maintenance and user training within the company.
About the role
- Technical Analyst building internal tools for market intelligence at Substack. Collaborating with internal teams to exceed expectations and deliver high-quality solutions.
Responsibilities
- Build and maintain the internal operating system that provides a real time view of the network, both on Substack and off-platform
- Design and implement data pipelines that synthesize information from diverse sources, including hard-to-find public data into actionable intelligence
- Work with large network datasets on clustering analysis, market mapping, and audience segmentation
- Partner with internal stakeholders to understand their underlying needs, then build tools that exceed their expectations
- Ship code every day, while maintaining high standards for quality and legibility
Requirements
- 4+ years of experience in software engineering, data engineering, or a related technical role
- Proficiency in SQL and modern data tools (Snowflake, Airflow, etc.)
- Full-stack web development skills (TypeScript, React, Node.js)
- Proven ability to use LLMs as a force multiplier in your development workflow. You should be fluent in building software with AI and well-versed enough to understand its limitations
- Sound engineering fundamentals: you can write robust, non-buggy, legible, and scalable code, even when heavily LLM-assisted
- Experience working with large datasets for network products, familiarity with graph analysis, clustering algorithms, and market segmentation
- Experience with data acquisition from public sources (web scraping, API integration, data enrichment)
- Hacker mindset: you get creative to solve hard problems and aren't blocked by ambiguity
- Strong product sense: You understand what people actually need, not just what they ask for
- Independent and autonomous; comfortable owning projects end-to-end with minimal direction.
Benefits
- market competitive salary
- equity for all full time roles
- exceptional benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Application Support Analyst providing front line support for financial management systems. Engaging with clients in the financial industry to ensure systems are operationally ready.
Support Engineer responsible for Blue Yonder Category Management implementation. Handling issues and maintaining the technical environment with a strong focus on customer service.
Technical Analyst providing administrative and technical support for development projects in Peel Region. Responsible for managing project documentation, approvals, and communications with clients and inspectors.
Analista de Suporte Pleno na Pixeon, lidando com incidentes e suporte técnico em tecnologia para saúde.
Maintenance Technician III ensuring systems reliability and reducing downtime in aseptic production. Collaborating with multiple sites and supporting equipment performance.
App Support Engineer providing 2nd line support and customer relationship management. Working with internal teams to resolve issues and support client applications in a hybrid setting.
Technical Support Engineer providing Level 1 & 2 support to clients and colleagues in after - sales phases. Responsible for problem resolution, customer satisfaction, and support requests follow - up.
IT Second Level Support Engineer handling incidents and technical analysis in client systems at SMAVOO GmbH. Collaborating closely with service teams and project teams for IT solutions.
Onsite Support Technician providing hands - on technical support for end users. Ensuring reliable operation of desktops, laptops, and mobile devices at Atos in Monterrey.