Field Service Technician supporting the Neptune device by troubleshooting and resolving issues in hospitals. Focused on building strong customer relationships and maintaining quality documentation.
Responsibilities
Traveling between hospitals based on assignment of service requests.
Troubleshooting and resolving customer and product issues.
Building positive relationships with Stryker customers, peers, and internal partners.
Documenting service results in order to maintain accurate quality records.
Requirements
Minimum of 3 years technical service or equivalent experience preferred.
Bio-medical equipment maintenance, repair and installation experience preferred.
Proficient with Microsoft Office (computer software) and adaptability to learn company software.
Must be able to explain and generate detailed guidelines and procedures.
Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
Valid driver’s license with good driving record.
Benefits
Company vehicle for business use
Medical, Dental, Vison, and Prescription Drug Insurance
Tuition reimbursement
Matching 401(k), plus opportunity for a discretionary contribution
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