Onsite Field Service Technician – Dallas TX

Posted 3 days ago

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About the role

  • Field Service Technician supporting the Neptune device by troubleshooting and resolving issues in hospitals. Focused on building strong customer relationships and maintaining quality documentation.

Responsibilities

  • Traveling between hospitals based on assignment of service requests.
  • Troubleshooting and resolving customer and product issues.
  • Building positive relationships with Stryker customers, peers, and internal partners.
  • Documenting service results in order to maintain accurate quality records.

Requirements

  • Minimum of 3 years technical service or equivalent experience preferred.
  • Bio-medical equipment maintenance, repair and installation experience preferred.
  • Proficient with Microsoft Office (computer software) and adaptability to learn company software.
  • Must be able to explain and generate detailed guidelines and procedures.
  • Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
  • Valid driver’s license with good driving record.

Benefits

  • Company vehicle for business use
  • Medical, Dental, Vison, and Prescription Drug Insurance
  • Tuition reimbursement
  • Matching 401(k), plus opportunity for a discretionary contribution
  • Paid Vacation/Sick Time
  • Basic life, AD&D and supplemental life insurance
  • Short-term and long-term disability insurance
  • Employee Assistance Program
  • Wellbeing program with incentives
  • Discounted employee stock purchase plan

Job title

Field Service Technician – Dallas TX

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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