Lift Service Engineer at KONE servicing and repairing various lifts across Norwich and nearby areas. Requires NVQ3 in Lift Engineering and strong customer skills.
About the role
- Field Service Technician performing propane installations and repairs at CHS Dakota Plains Ag. Responsible for increasing sales through customer interactions and ensuring compliance with regulations.
Responsibilities
- Working under general direction, increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
- Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
- Make proper recommendations of propane and services to customers and promote CHS products and services.
- Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
- Invoice all products and services accurately as they are delivered or sold.
- Promptly handle all customer complaints with follow-up ensuring complaint resolution.
- Ensure all daily paperwork is accurate and complete.
- Participate in increasing departmental efficiency and reducing operational costs.
- Adhere to CHS pricing, credit, inventory and safety policies.
- Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
- Support a strong safety culture and follow all safety policies, procedures and regulations.
- Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Requirements
- Class A or B CDL
- Strong customer service skills
- Ability to read, write, and communicate in English
- Experience with power tools and other tools needed to complete work related to LP service work
- CETP certifications or ability to obtain
- Hazmat endorsement or ability to obtain
- Ability to work additional hours and be on-call as needed
Benefits
- medical
- dental
- vision
- wellness programs
- life insurance
- health and dependent care spending accounts
- paid time off
- 401(k)
- pension
- profit sharing
- short- and long-term disability
- tuition reimbursement
- adoption assistance
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