Hybrid Payroll Lead

Posted 7 hours ago

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About the role

  • Payroll Lead managing complex post-payroll activities, supporting customer satisfaction at Strada. Leading projects and ensuring compliance, working with global teams.

Responsibilities

  • Execute complex post-payroll transactional activities
  • Manage annual payroll events and ensure timely and accurate delivery
  • Lead system and application upgrade testing (e.g. HRSP, EMR)
  • Oversee the implementation of Change Requests (CR)
  • Participate in and lead projects aimed at improving customer satisfaction
  • Proactively identify solutions to resolve issues
  • Leverage Senior SME expertise to design and implement standard payroll services
  • Support the Payroll Manager in their role as Local Service Delivery Manager
  • Coach and support Senior Customer Management Associates and Specialists
  • Manage legal and regulatory compliance processes related to payroll activities
  • Play a key role in payroll training and certification programs within the Customer Service team
  • Perform in-depth analysis of complex payroll issues

Requirements

  • Execute complex post-payroll transactional activities
  • Manage annual payroll events and ensure timely and accurate delivery
  • Lead system and application upgrade testing
  • Oversee the implementation of Change Requests
  • Participate in and lead projects aimed at improving customer satisfaction
  • Proactively identify solutions to resolve issues
  • Leverage Senior SME expertise
  • Support the Payroll Manager
  • Coach and support Senior Customer Management Associates and Specialists
  • Manage legal and regulatory compliance processes related to payroll activities
  • Play a key role in payroll training and certification programs
  • Perform in-depth analysis of complex payroll issues
  • Mentor payroll associates and JL3 payroll specialists

Benefits

  • health coverage
  • wellbeing programs
  • paid leave (vacation, sick, parental)
  • retirement plans
  • learning opportunities

Job title

Payroll Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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