Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Digital Marketing Analyst at Stormx analyzing media campaigns and providing insights for clients. Focused on performance improvement in financial sector with a diverse and agile team.
Responsibilities
- Analyze digital media campaigns, identify opportunities to improve performance, and deliver insights that drive impact and growth for our clients' businesses;
- Build executive reports that provide teams with a clear view of all actions and opportunities;
- Serve as a direct client contact and be responsible for managing routine delivery processes as well as ensuring quality;
- The position primarily focuses on clients in the financial sector, with opportunities to work with other verticals in the future.
Requirements
- Certification and/or deep knowledge of platforms such as Google Ads, DV360, Meta Ads, and TikTok Ads;
- Experience with platforms like Twitter and LinkedIn Ads, as well as native programmatic partners and analytics interfaces (e.g., Google Analytics);
- Experience manipulating and analyzing large volumes of data;
- Experience with data visualization tools;
- Advanced Excel and/or Google Sheets skills (SUMIFS, VLOOKUP, pivot tables, etc.);
- Comfortable with Keynote/PowerPoint, with a good sense of layout and storytelling;
- Proficient in data visualization tools (Looker, Data Studio, Power BI).
Benefits
- Work model: Hybrid (based in São Paulo/SP — in-office 2x per week and remote otherwise).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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