Technical Content Writing Intern at STIHL assisting with process documentation and operational analysis. Gain hands-on experience while contributing to meaningful projects and employee engagement initiatives.
Responsibilities
Assist with formalizing and documenting departmental support processes and procedures
Research industry standards and compare best practices to current support workflows
Support the development and documentation of processes to improve employee engagement in after-call surveys
Assist with documenting processes for creating and maintaining Knowledge Articles within OneCRM
Support the formalization of performance reporting, fact-based coaching, and training processes
Requirements
Academic Year: Junior, Senior
Area of Study: English, Journalism, Marketing
Software Experience: MS Office, SAP, Web Design, Power BI
Benefits
Gain hands-on, real-world experience within a leading industry
Professional development opportunities
Participation in company events such as Family Picnic and Employee Summit
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