Analyst in cybersecurity to protect organizations against advanced attackers. Join CrowdStrike's Falcon Complete team to enhance global security.
About the role
- Technical Support Analyst offering expertise in SharePoint and assisting users at Stefanini. Involves administration, support, and maintenance of SharePoint environments.
Responsibilities
- Provide technical support for SharePoint Online and on-premises environments;
- Maintain relationships with and provide support to users, ensuring efficient, high-quality service;
- Administer, maintain, and monitor SharePoint platforms;
- Assist in the analysis, diagnosis, and resolution of incidents and issues related to network infrastructure integrated with SharePoint;
- Support internal teams to optimize processes and drive continuous service improvement;
- Provide direct user support with a focus on agile and efficient service.
Requirements
- Bachelor's degree (completed)
- Experience with Windows Server (IIS)
- Knowledge of DNS and networking (preferred)
- Microsoft tools: Proficiency in the Office 365 suite, including Word, Excel, PowerPoint, Power Platform, Outlook, Whiteboard, Loop, Sway, OneDrive, Clipchamp, Bookings, Lists, To Do, Teams, Forms, Planner, Copilot, and SharePoint customization.
Benefits
- Meal allowance or meal voucher
- Discounts on courses, university programs, and language schools
- Stefanini Academy – a platform offering free, up-to-date online courses with certificates
- Mentoring
- Discount club for medical consultations and exams
- Health insurance
- Dental insurance
- Perks and discounts club at top establishments
- Travel club
- Pet care plan (pet benefits)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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