Onsite Senior Associate, Alternative Investment Services – Bank Loans Operations

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About the role

  • support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE’s) by monitoring and processing custody related events to the fund’s records accurately and timely
  • ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients
  • perform daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
  • process new trades and trade settlements on accounting records
  • daily reconciliation of cash balances
  • produce daily roll-forward proof of portfolio holdings and accrual information
  • prepare standard and ad hoc reporting for both internal and external customers
  • respond to customer queries on a daily basis
  • daily processing of bank loan notices as received from agent banks
  • interact with the Investment Manager on their assigned portfolios, performing ad hoc requests and providing daily reporting per client specific guidelines
  • identify any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
  • research and track resolution exceptions and issues
  • receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
  • define and ensure successful completion of ad-hoc requests
  • escalate unresolved issues to management as required
  • perform daily or weekly reporting functions for the team’s activities
  • ensure adherence to Standard Operating Procedures
  • keep up to date on broader internal/external business issues; applies knowledge across team
  • assist management in the implementation of new policies and procedures, participate in projects
  • assist with workflow management and technology enhancements
  • maintain knowledge of current alternative procedures and processes
  • support training of new hires as necessary
  • other tasks as needed

Requirements

  • BS/BA degree required
  • minimum of 1-3 years of related experience, preferably in financial services industry
  • experience in working with Bank Loan asset class required
  • proficiency with Wall Street Office (WSO)

Benefits

  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • eligibility for certain tax advantaged savings plans

Job title

Senior Associate, Alternative Investment Services – Bank Loans Operations

Job type

Experience level

Senior

Salary

$52,000 - $94,120 per year

Degree requirement

Bachelor's Degree

Location requirements

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