VP Revenue leading B2B enterprise customer acquisition and retention strategies. Driving the transition to standardized operating models for international growth with a focus on scalable data - driven organization.
About the role
- AVP of Aviation Claims managing aviation claims for a global insurance leader. Overseeing compliance and team development for effective claims resolution.
Responsibilities
- Provide strategic leadership and guidance to junior aviation claims professionals
- Foster a collaborative and high-performance work environment
- Mentor and develop team members to enhance their technical and professional skills
- Lead initiatives to improve team efficiency and effectiveness
- Oversee the end-to-end claims process, ensuring accuracy, efficiency, and adherence to company policies and procedures
- Evaluate and analyze complex aviation claims, including property damage, liability, bodily injury, and loss of life
- Collaborate with underwriters, brokers, and external experts to investigate claims and determine coverage and liability
- Review and interpret policy terms and conditions to ensure proper claim handling
- Monitor claims reserves and evaluate settlement offers to minimize financial risk
- Develop and implement best practices for claims management and resolution
- Develop and maintain strong relationships with clients, brokers, and other key stakeholders
- Serve as a primary point of contact for assigned accounts to address escalated claims issues and resolve conflicts effectively
- Communicate claim status and updates to internal and external parties in a timely and professional manner
- Provide exceptional customer service and ensure client satisfaction
- Represent the company at industry events and conferences to enhance brand visibility
- Stay updated with industry regulations, laws, and best practices related to aviation claims
- Ensure compliance with regulatory requirements and internal policies
- Implement strategies to mitigate risks and maintain a strong control environment
- Conduct regular audits and reviews to ensure compliance and identify areas for improvement
- Analyze claims data, trends, and patterns to identify areas for improvement and develop strategies to enhance claims handling processes
- Collaborate with the senior management team to develop and implement strategic initiatives
- Provide insights and recommendations for product development and risk management strategies
- Lead projects aimed at improving operational efficiency and effectiveness
- Oversee the financial aspects of claims management, including budgeting, forecasting, and financial reporting
- Monitor and control claims-related expenses to ensure cost-effectiveness
- Develop and implement strategies to optimize financial performance and profitability
Requirements
- Bachelor's degree in insurance, risk management, aviation, or a related field
- Extensive experience in aviation claims management within the commercial insurance industry
- Strong knowledge of aviation insurance policies, coverage, and industry practices
- Excellent leadership and team management skills
- Analytical mindset with the ability to interpret complex claims information
- Strong negotiation and conflict resolution abilities
- Exceptional communication and interpersonal skills
- Sound understanding of regulatory requirements and compliance
- Proficiency in relevant claims management software and tools
- Proven track record of strategic thinking and problem-solving abilities
Benefits
- First class training and development opportunities
- Commitment to creating an inclusive environment for all employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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