Technical Services Escalation Engineer responsible for Tier III support and troubleshooting for Axis products. Collaborating with Tier II to resolve escalated issues while maintaining technical expertise in Axis solutions.
About the role
- Ingénieur(e) en infrastructures urbaines à Chicoutimi, participant à la conception de projets d'infrastructure urbaine. Intégration en mode hybride pour assurer collaboration et qualité dans le travail.
Responsibilities
- Lead and participate in the design of plans and specifications for urban infrastructure projects (water and sanitary sewer networks, roadworks, utility networks, culverts, etc.)
- Contribute to the preparation of drawings, studies, reports, specifications, cost estimates and engineering calculations.
- Hybrid work model (on-site/remote).
Requirements
- Bachelor’s degree in civil engineering with a minimum of 5 years of experience in urban infrastructure. Experience in engineering consulting is an asset.
- Be a member of the Ordre des ingénieurs du Québec (OIQ).
- Proficiency with hydraulic modeling tools, specifically PCSWMM.
- Certification in general health and safety on construction sites (ASP).
- Recognized by peers for organizational skills and high-quality work, strong ability to learn, teamwork capabilities and excellent verbal and written communication skills.
- Hold a valid driver’s license and have access to a vehicle.
Benefits
- Canadian employee benefits: health, dental and vision plans; wellness program; health and wellness spending accounts; group Registered Retirement Savings Plan (RRSP); employee share ownership plan; group Tax-Free Savings Account (TFSA); life insurance and accidental death and dismemberment (AD&D) insurance; short- and long-term disability insurance; emergency travel assistance; tuition reimbursement; coverage for professional association membership fees; paid time off.
- Temporary or casual employees will have access to the following benefits: group Registered Retirement Savings Plan (RRSP), employee share ownership plan and group Tax-Free Savings Account (TFSA).
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