Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
About the role
- Associate Director leading digital product management at Reed in Partnership. Shaping the future of digital innovation and enhancing user experience.
Responsibilities
- Lead the organisation’s digital product management function, setting the vision and strategy for digital products and services that deliver measurable value to users and the company
- Own the digital product portfolio, ensuring the portfolio aligns with organisational objectives, and champion user-centred, data-driven decision-making
- Build and lead a high-performing digital product management team, incorporating product design, management, testing, implementation and strategy
- Create, implement and direct the future development of the digital product management and development strategy and methodology
- Define and communicate the digital product vision and strategy
- Manage competing inputs to make robust product management prioritisation decisions
- Lead the delivery of existing and new digital products through the product lifecycle – identification, research, development, testing, implementation and continuous improvement
- Develop and implement digital products on time, to budget and meeting our commissioners and customers’ requirements
- Work closely with product engineering, service design, and delivery teams to ensure timely, high-quality delivery of digital products and services
- Embed Agile and Lean practices throughout the product development and management lifecycle, driving continuous improvement and innovation
- Establish and lead a Community of Practice for product management and Agile Ways of Working, including building strong linkage and knowledge sharing with the wider company.
Requirements
- Demonstrable digital product leadership skills and experience of managing successful, high performing individuals
- A proven track record of successfully leading and owning a product delivery lifecycle at scale
- An excellent track record of delivering successful digital product management across multiple products, driving user and stakeholder satisfaction and large-scale growth within an Agile delivery environment
- Strong problem-solving skills and be an effective communicator
- A strong understanding of the product delivery lifecycle
- A sound understanding of financial, contractual and risk management methods
- Evidence of following formal project management processes and protocols
- Evidence of effectively contributing to the future shape of a business
- Evidence of successfully engaging with and influencing multiple stakeholders
- Expertise in Agile delivery and modern product management practices.
Benefits
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Great flexibility with your working schedule
- Training, development and progression opportunities
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