Support AI features through go - live and management while collaborating with teams in a hybrid setup. Primarily focus on project management and ensuring service continuity for AI features.
About the role
- Seeking an IT Project Manager to lead portfolio management tool expansion and processes for a Pennsylvania-based company. Essential experience includes IT project management, SDLC collaboration, and training delivery.
Responsibilities
- Help to expand PPM tool capabilities by leading definition through delivery of management processes
- Leverage experience with PPM business processes for tool configuration/development
- Collaborate with development team’s SDLC from requirements definition through testing
- Pilot rollout of module(s) and support expanded use across the enterprise
- Create and deliver role-specific training and tips & tricks
- Support governance committees that assess, approve, and prioritize PPM tool capabilities
- Perform other duties as assigned
Requirements
- Minimum 10 years of IT project management experience
- Minimum 3 years of program, portfolio, or agile project management experience
- Experience with software testing, training, and user guide development
- High proficiency in Microsoft Project, Visio, and Office suite
- PMP, PgMP, PfMP, Scrum, SAFe, ITIL certification preferred
- ServiceNow Strategic Portfolio Management (SPM) experience preferred
- ServiceNow platform experience preferred
Benefits
- Flexible work from home options
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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