Hybrid Senior Product & Solution Consultant

at Spryker

• Job title: Senior Product & Solution Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Berlin, Germany

About the role

• Senior Product & Solution Consultant acting as a customer-facing expert at Spryker. Driving value through pre-sales, delivery excellence, and customer adoption.

Responsibilities

• As our Senior Product & Solution Consultant, you will act as a senior, customer‑facing expert who drives value across the full customer lifecycle: from pre‑sales discovery, through early delivery excellence, to post‑go‑live adoption and measurable GMV growth.
• You translate business goals into actionable and achievable solution visions based on Spryker capabilities first, and define customizations when truly required for business outcomes. You work with prospects, new customers, and existing customers to define solution direction, ensure delivery feasibility, and identify the top improvements that unlock commerce growth.
• You will:
• Lead deep discovery sessions with prospects and customers to understand business goals, processes, KPIs, and commercial models
• Create compelling, realistic solution visions anchored in Spryker capabilities
• Produce preliminary backlogs, scope outlines, and cost/value trade‑off recommendations
• Shape the scope early to avoid unnecessary customization and ensure alignment with business goals
• Support sales by providing credible solution depth, architecture reasoning, and feasibility evaluation
• Own Solution Vision and preliminary backlog creation for new projects
• Serve as interim product owner during initial delivery phases until partner or customer teams take over
• Facilitate scope refinement with partners, architects, and engineering teams
• Translate business requirements into user stories, flows, and acceptance criteria that leverage Spryker capabilities
• Ensure a consistent Out of the Box-first approach that reduces TCO and accelerates time-to-value
• Work closely with Solution Architects and Technical Consultants to evaluate technical complexity
• Provide estimation support for integrations, extensions, and custom developments
• Identify architectural risks and provide alternative approaches that balance cost and value
• Validate that proposed solutions align with Spryker best practices and product roadmap
• Analyze live customer implementations to identify the top 5 opportunities to increase GMV and increase ROI
• Perform solution audits to assess feature adoption, conversion bottlenecks, UX friction, catalog structure, and process gaps
• Create growth‑oriented recommendations and adoption roadmaps for existing customers
• Facilitate business reviews with actionable, commercially relevant insights
• Act as a strategic advisor helping customers continuously evolve their digital commerce capabilities
• Contribute to solution blueprints, playbooks, and best‑practice templates
• Mentor internal teams and partners in solutioning and OOTB-first thinking
• Provide feedback to the Product team on adoption blockers and improvement opportunities
• Represent Spryker as a commerce solution expert in customer workshops, events, and partner sessions.

Requirements

• 4-6 years in digital commerce solution consulting, product ownership, or solution architecture
• Proven experience in B2B or Marketplace implementations
• Strong product ownership capabilities: backlog creation, story writing, requirement structuring
• Ability to challenge customer requirements and reframe scope to achieve business goals
• Strong understanding of enterprise commerce architectures and multi‑system integration landscapes
• Ability to analyze customer funnels, KPIs, GMV drivers, and growth levers
• Deep pre‑sales experience: scope shaping, creating solution visions, early estimation
• Excellent communication, facilitation, and stakeholder management skills
• Fluency in English (German is an advantage).

Benefits

• Ultimate Flexibility: Work from anywhere with fully flexible hours and unlimited vacation days. Enjoy a generous office equipment allowance to create a workspace that inspires your best work—wherever you are.
• Growth Opportunities: Invest in your future with a dedicated budget for self-learning tools, training, workshops, and language classes. Benefit from regular 360° feedback and personalized development plans that help you grow both personally and professionally.
• Inclusive & Diverse Culture: Embrace your authentic self in an environment that celebrates diversity. We actively support affinity groups, partner with various organizations, and have our own Diversity Council—ensuring everyone has a voice and equal opportunities to shine.
• The Spryker Spirit: Experience a low-ego, collaborative culture that values connection and innovation. Join a community that regularly hosts engaging virtual and in-person events, from casual meetups to legendary gatherings in surprising locations.
• Cutting-Edge Innovation: Be at the forefront of enterprise commerce by working with the latest technologies and tools. At Spryker, innovation isn’t just part of our product—it’s in our DNA. Help us shape the future of digital transformation.
• Embrace the FLOW: Live our FLOW philosophy—Flexible, Life, Oryx, Work—which redefines the work-life balance. We focus on outcomes over outputs, empowering you to integrate work seamlessly with your life aspirations and enjoy a truly dynamic work experience.