ERP - Consultant developing and optimizing applications in ERP systems for a family - owned construction company. Collaborating on requirements and support for internal users.
About the role
- IT Consultant supporting clients with IT issues across various systems and platforms. Focused on user experience, problem-solving, and vendor management in a client-centered environment.
Responsibilities
- Troubleshoot a wide range of IT issues for clients—Windows, Microsoft 365, networking, general infrastructure, SaaS platforms, and more
- Provide timely, thoughtful support to client users and teams—remotely and occasionally on-site
- Take ownership of user problems, no matter how small, and ensure they get resolved or properly escalated
- Communicate clearly and empathetically with clients who aren’t always tech-savvy
- Manage third-party vendors—hold them accountable, challenge deflection, and advocate for your client
- Stay mindful of the client’s budget and weigh the cost/benefit of time spent on lower-impact issues
- Log work and maintain accurate documentation of client environments, issues, and resolutions
Requirements
- Technically strong and comfortable supporting a range of IT systems (Windows, O365, cloud services, networking basics, etc.)
- Self-motivated, takes initiative, and manages time independently—you don’t need someone telling you what to do every hour
- Honest and grounded—you admit what you don’t know and follow up with real answers
- Friendly and approachable—you make users feel comfortable, not intimidated
- Persistent—you follow things through until they’re resolved
- Empathetic—you understand how frustrating tech problems can be for users and treat their concerns seriously
- Respectful of the client’s time and money—you aim to fix things efficiently and appropriately
- Someone with integrity—you do the right thing, especially when no one’s watching
- Nice to Have (But Not Required)
- Light software development or scripting experience
- Familiarity with small business environments or MSP-style support
- Experience using remote support, ticketing, or RMM tools
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan
- PTO and holiday time
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Environmental Consultant managing cradle - to - grave project management for environmental claims projects. Overseeing budgeting, fieldwork, and technical assessments within a hybrid work model.
Business Consultant developing new business opportunities for Chemetall, ensuring sustainable growth and client loyalty with major corporations.
Senior Consultant managing shopper insights and category management for leading brands. Collaborating with clients to develop actionable strategies based on consumer behavior data.
Junior Consultant analyzing consumer behavior and helping companies make informed decisions. Work involves data analysis, client advisory, and development of impactful solutions.
Consultant for funding advisory at GrantLift supporting businesses in applying for and managing funding. Working with a dynamic team to enhance client relationships and digital processes.
Consultant supporting a diverse team of clients in financial funding strategies. Handling end - to - end processes from application to successful funding disbursement with a focus on client relationships.
Management Consultant transforming procurement and supply chain management at Efficio. Offering innovative solutions while driving client projects in a diverse team environment in Germany.
Solution Consultant involving technical consulting for e - Commerce projects at mediawave. Collaborating with sales and project teams to develop solutions and support implementation.
Senior Technical Consultant configuring advisor workflows for wealth management solutions. Partnering with stakeholders to optimize user journeys and enhance platform capabilities in financial technology.