Pharmacist Consultant evaluating member Rx needs and ensuring appropriate therapy compliance. Serving as a clinical resource while processing a high volume of calls in a virtual work environment.
About the role
- Professional Services Consultant managing client implementations for financial technology solutions at S&P Global. Supporting senior consultants and collaborating with clients on project delivery.
Responsibilities
- Become highly skilled in the Counterparty Manager suite of solutions including Request for Amendment, Onboarding Accelerator, CLM Pro, and KYC modules
- Support senior consultants in delivering client engagements and project implementations across various clients and customers
- Communicate with clients on a regular basis throughout the implementation project lifecycle, ensuring clear expectations and smooth project delivery
- Assist in conducting client needs assessments and developing tailored solutions to drive business growth
- Participate in client meetings and presentations while learning advanced consulting methodologies and best practices
- Provide comprehensive support to clients throughout their implementation project lifecycle, serving as a key point of contact for technical and process-related questions
- Contribute to the development of consulting frameworks, tools, and resources that enhance team efficiency and client outcomes
- Collaborate with cross-functional teams to ensure seamless project delivery and exceptional client experience
- Deliver on identified client requirements while maintaining high standards of quality and timeliness
- Maintain strong client relationships and build credibility through consistent, professional service delivery and subject matter expertise
Requirements
- Bachelor's degree in Business, Finance, Technology, or related field from an accredited institution
- 2-5 years of professional experience in consulting, client services, financial technology, or related business environment
- Strong analytical and problem-solving skills with ability to understand complex financial workflows and client requirements
- Excellent written and verbal communication skills with confidence in client-facing interactions and project communications
- Proficiency in business applications and willingness to learn specialized financial technology platforms
- Ability to work effectively in a fast-paced, project-driven environment while managing multiple client implementations simultaneously.
- Previous experience with financial services technology implementations, client onboarding processes, or regulatory compliance solutions (preferred).
- Familiarity with project management methodologies such as Agile, Scrum, or traditional waterfall approaches (preferred).
- Experience with client relationship management, account management, or customer success roles in a B2B environment (preferred).
- Knowledge of financial industry regulations, KYC (Know Your Customer) processes, or counterparty risk management concepts (preferred).
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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