Pharmacist Consultant evaluating member Rx needs and ensuring appropriate therapy compliance. Serving as a clinical resource while processing a high volume of calls in a virtual work environment.
Responsibilities
Process 40-70 calls per day (inbound and outbound) using a dialer system
Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate
Assesses member compliance with plan through direct contact with members and their physicians
Determines potential barriers to compliance and identifies solutions to overcome barriers
Ensures that members understand appropriate use of current prescriptions
Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications
Serves as a resource to the clinical team in disease management and other clinical areas
Requirements
Requires BA/BS in Pharmacy
Minimum of 2 years of clinical experience
Current valid active and unrestrictive RPh license required
PharmD preferred
Direct patient counseling experience highly preferred
Call center experience highly preferred
MTM experience highly preferred
Benefits
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs (unless covered by a collective bargaining agreement)
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