Manager, Utilization Management optimizing healthcare utilization at Southeast Primary Care Partners. Collaborates with analytics and clinical teams to enhance patient care and reduce costs.
Responsibilities
Monitor, evaluate, and optimize healthcare utilization across a network of independent provider practices
Identify utilization trends, uncover drivers of high spend, and implement actionable strategies in collaboration with clinicians, patients, and senior leadership
Conduct reviews for medical necessity and the utilization of ancillary services to ensure the appropriate level of patient care
Collaborate with Analytics Team to leverage claims data, population health reports, and EMR data
Develop and lead a strong UM team to support multiple payers, ACOs, and physician practices
Conduct targeted outreach to share actionable, data-driven insights; highlight opportunities to reduce unnecessary utilization
Identify high-risk, high-cost patients using claims and analytics tools
Partner closely with the Medical Director to review complex cases and utilization patterns
Track and report on utilization trends, interventions, and outcomes.
Requirements
3–5+ years of experience in Utilization Management, Care Management, or a related field
Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or a related field
Clinical background (currently licensed LPN, RN, or equivalent)
Experience in payer, hospital/health system, or ACO environment preferred
Strong understanding of healthcare utilization drivers; claims data analysis; transitions of care; and care coordination.
Preferred Certification (e.g., CCM, CPUR, or equivalent) is a plus.
Experience in value-based care models (ACO, Medicare Advantage, Commercial) highly desirable.
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