Business Analyst enhancing Global Complaints Management System at AIG by ensuring platform stability. Leading data design strategies and collaborating with business leaders for optimal performance.
About the role
- Business Analyst I role at BlueCross BlueShield of South Carolina assisting in business process analyses and system testing. Requires Bachelor's degree and job-related experience.
Responsibilities
- Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements
- Conducts business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives
- Provides assistance in testing efforts and may provide security administration to applications
- Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements
- Documents system problems and assists in their resolution
- Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress
- Executes test cases and evaluates test results for errors
- Functions as liaison between operations testers and information systems to facilitate communications
Requirements
- Bachelor's degree
- 4-years job related work experience OR Associate's and 2-years job related work experience
- Advanced knowledge of Microsoft Office
- Basic knowledge of business support and systems concepts
- Strong teamwork, communication and interpersonal skills
- Good analytical and conceptual skills
- Good organizational and problem-solving abilities
- Ability to understand how projects and implementations affect an organization and link it to business processes
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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